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Langs Community HUBs

In 1978, Langs founders envisioned Langs as a place where partners worked together to bring health and social services under one roof. The HUB model evolved over several years beginning in 2011 when Langs moved into the HUB@1145, what is now known provincially as a ‘Community HUB’. Langs’ North Dumfries Community Health Centre Satellite Site is also a Community HUB, known as the HUB@2958. 

Community HUB Definition:

“A community hub provides a central access point for a range of needed health and social services, along with cultural, recreational and green spaces to nourish community life. A community hub can be a school, a neighbourhood centre, an early learning centre, a library, an elderly person centre, a community health centre, an old government building, a place of worship or another public space. Whether virtual or located in a physical building, whether located in a high-density urban neighbourhood or an isolated rural community, each hub is a unique as the community it serves and is defined by local needs, services and resources.” - Community hubs in Ontario: A strategic framework and action plan. 

 Characteristics of a Community HUB:

  • Addresses the social determinants of health
  • Involves the community in governance, setting priorities, program delivery and evaluation
  • Integrates partnerships that improve access to services, enable a larger impact on health and wellbeing, and maximize infrastructure
  • Builds on community strengths and increases capacity
  • Is flexible and responsive to the changing needs of the community
  • Is self-sustaining
The HUB@1145: Info and Partners

The HUB@1145 is 66,000 sq ft and includes shared reception services on 2 floors, lots of natural light and the additional following features:

  • Full size gymnasium
  • Walking track
  • Living wall
  • Courtyard
  • Green lounge
  • Community kitchen
  • Offices and exam rooms
  • Shared meeting rooms
  • Co-located with 20+ community partners

There are over 20 community partners co-located at the HUB@1145, who bring a variety of health and social service programs and services to the area. Please click here for more info on the community partners at the HUB@1145.

The HUB@2958: Info and Partners

In 2011, Langs co-located their North Dumfries Community Health Centre Satellite Site with the Township of North Dumfries in Ayr creating a multipurpose community complex. The HUB@2958 features:

  • Walking track
  • Banquet hall
  • Ice surface
  • Program rooms
  • The Township of North Dumfries Council chamber and administrative offices
  • Community partners

There are 7 community partners co-located at the HUB@2958, who bring a variety of health and social service programs and services to the area. Please click here for more info on the community partners at the HUB@2958.

Langs Vision: Building a HUB Model

Community Engagement:

Consistent with the organization’s vision, mission and principles and the organization’s community development in the approach, Langs undertook a unique planning process to engage the community in the selection of community partners in the Community Hub. The community process entailed:

Timeline:

  • The Langs HUB@1145 building process began in 2007 with the purchase of 3.2 acres of land.
  • The organization had a ground breaking ceremony in October 2010 and the HUB@1145 officially opened one year later in Sept 2011.
  • In 2018, after a 78% increase in participation in 5 short years, the HUB@1145 expanded by 8,200 sq ft adding space for additional:
    • Community partners
    • Group rooms
    • Much needed parking.

To learn more about Langs HUB Model:

  • Please click here to access Langs ‘Growing a HUB’ brochure
  • Consider joining the more than 60 cities provincially who have already attended a Langs ‘HUB Info Session and Tour’. These info sessions are hosted by Langs Executive Director Bill Davidson at Langs Main Site, the HUB@1145, and provide firsthand information you may find helpful when building a HUB in your community. Please contact Langs Executive Assistant, to add your name to invite list for the next HUB Info Session!
Langs HUB Model Impact

Langs enagaged Ricardo Ramirez Communication Consulting to undertake an evaluation of the Community Hub Model in 2017 that demonstrated the following outcomes for both clients and partners:

Long-term
Clients Partners
  • Increased sense of belonging
  • Feeling healthier and happier
  • Improved health outcomes for clients
Medium-term
  • Connecting with other, and/or new services
  • Benefiting from multiple services
  • Changes in lifestyle (more exercise)
  • Changes in behavior (referring others to the HUB)
  • Increased effectiveness
  • Increased efficiency
  • Increased reach
  • Time savings
Short-term
  • Appreciate the feel of the place
  • Are aware of more services provided
  • Appreciate the mix of people
  • Make friends
  • Appropriate professional space
  • Opportunity to work with other partners
  • Increased awareness about other services
  • Secure (safe) environment

What HUB participants have told us:

Please click here for the full evaluation report