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Community Health Centre

Community Health Centre (CHC)

Langs offers a Community Health Centre at their main site on Concession Rd in Cambridge, as well as at their North Dumfries Satellite Site in Ayr. Primary Health Care at Langs and North Dumfries focuses on meeting a person's physical, mental and social needs throughout their entire lifespan. This may include support for the prevention of illness, treatments and promoting good health practices. It also takes into consideration contributing factors and barriers that may impact a person’s health and well-being.

Online Appointment Booking:

We understand that your time is valuable, and you may be unable to call during our clinic hours. Langs is pleased to provide a secure platform that allows patients at Langs and North Dumfries to book appointments online!
Please select the location of your provider below.      

     

 Unfortunately, the following appointment types ARE NOT available for online booking at this time:

  • Well Baby Visit
  • Urgent Same Day
  • Pre-Natal Visit
  • Physical/Health Screen/Annual Check-up
  • Ministry of Transportation (MTO) Physical

Please note:

  • You will need your health card and the name of your provider to book an appointment.
  • If you do not know the name of your doctor or nurse practitioner, please call the clinic.
  • If you need one of the above appointment types that are not available for online booking or time that you are looking for is not listed, please call the clinic.
  • For same day / urgent appointments, please call 519-653-1470 for Langs patients and 519-632-1229 for North Dumfries patients.
  • If you require emergency care, please visit your nearest emergency department, or call 911.

 

What is a Community Health Centre?

A Community Health Centre (CHC) is a non-profit, publicly funded organization that provides primary health care from a team of doctors, nurse practitioners, nurses, registered dietitians, social workers and community health workers. The multidisciplinary team ensures the patient gets the right care, at the right time, delivered by the most appropriate provider. The focus of a CHC is on health promotion, illness prevention, and community development. For more information on Ontario’s CHC’s please click here.

What is a Nurse Practitioner?

A nurse practitioner (NP) is a registered nurse with advanced university education who provides personalized, quality health care to patients. Ontario nurse practitioners provide a full range of health care services to individuals, families and communities in a variety of settings including hospitals and community based clinics in cities and smaller towns in Ontario. They work in partnership with physicians, nurses and other health care professionals such as social workers, midwives, mental health professionals and pharmacists to keep you, your family and your community well.

NPs have the competency to diagnose, order and interpret diagnostic tests, prescribe all medications, and perform medical procedures. They work with individuals and families to manage illness or chronic conditions, prevent illness through health screening, and promote wellness through education and community resources. In essence, NPs bring together the medical knowledge needed to diagnose and treat illnesses with the values and skills of nursing.

Model of Care

Langs works with a shared model of care. As a new patient you will be assigned to a team that includes a physician and nurse practitioner. We work very hard to ensure our patients sees the most appropriate provider to deal with their health concerns. This means that sometimes you may see your Physician/Nurse Practitioner, or another Physician/Nurse Practitioner who has available time in their schedule. Choosing to see only the Physician is not an option. If your condition can be managed by another provider, that is who you will be scheduled to see.

How do I become a patient?

Langs Community Health Centre:
The Langs CHC provides service to the residents of the Cambridge community. Individuals need to complete registration forms to become a patient. Call 519 653-1470 x 343 for more information.

North Dumfries Satellite Community Health Centre:
The North Dumfries CHC provides service to the residents of North Dumfries Township including Ayr, Roseville, Branchton, Clyde, Drumbo, New Dundee and Plattsville. Individuals need to complete registration forms to become a patient. Call 519 632-1229 x 2221 for more information.

Once eligibility is confirmed, patients are added to a wait list. Individuals are then invited to attend an intake session at their CHC where they will learn about the services offered and patient’s rights and responsibilities. Patients will be booked in for a ‘meet and greet appointment’ where they will meet and discuss their health care needs with a provider from their CHC.

How do I book an appointment once I am a patient?
  • You must have a booked appointment to see a provider. If other family members need care they must also have their own appointment.
  • Some same day appointments may be available. Please call first thing in the morning; phone lines may be busy so we thank you in advance for your patience.
  • Some appointments, such as prescription renewals and health reviews, can be pre-booked for a later date.
  • Langs wants you to see the right providers at the right time. Please be prepared to share the reason for your visit so staff can book the appropriate provider and length of time required for your appointment.

Online Booking is available for the following appointment types: Flu Shot, B12, Mental Health, Medication Discussion, Pap Test, Skin Concern, Muscle/Joint Concern, Weight Management

Please note:

  • You will need your health card and the name of your provider to book an appointment.
  • If you do not know the name of your doctor or nurse practitioner, please call the clinic.
  • If the appointment type or time that you are looking for is not listed, please call the clinic.
  • For same day / urgent appointments, please call 519-653-1470 for Langs patients and 519-632-1229 for North Dumfries patients.
  • If you require emergency care, please visit your nearest emergency department, or call 911.

For Dr. Arnott / Anush Pelleboer / Shannon Wheelans patients, click here to book an appointment.

For Dr. Arnott / Erin Neath patients, click here to book an appointment.

For all other Langs patients, click here to book an appointment.

For North Dumfries patients, click here to book an appointment.

More Info / Patient Handbook

Please download the current Patient Handbook for the appropriate location by clicking below. Use these handbooks to learn more about Langs and being a patient at one of our Community Health Centres.

Langs Patient Handbook 2023

North Dumfries Patient Handbook 2023

Extended Demographic Patient Brochure

Why does Langs collect extended demographic information? Find out more by downloading our Extended Demographic Patient Brochure.

Allied Health Services

Langs works with varied allied health partners to provide needed care for patients who lack the resources to access these services. Please talk to your provider to discuss what is available to you.

Langs is grateful for the support these professionals provide to our patients through the donation of their time and skills.

The Interprofessional Primary Care (IPC) Team

The Interprofessional Primary Care (IPC) Team is a multidisciplinary team focused on serving those who are homeless or precariously housed, often struggling with mental health and addiction. The team is comprised of a physician, a nurse practitioner, a registered practical nurse, a community outreach worker, and a registered social worker. The goal is to provide flexible, mobile, multidisciplinary care to individuals who have difficulty accessing health care and are disconnected from typical primary care services.

The IPC model focuses heavily on outreach to vulnerable/complex individuals through partnerships with other community-based organizations throughout the region.

Location Outreach sites include (but are not limited to):

  • Bridges shelter
  • MACS Drop In 150 Main
  • Haven House
  • Monica Place
  • Anselma House
  • House of Friendship
  • Encampment sites for those living rough
  • Temporary shelters/housing