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Community Health Centre

Langs offers a Community Health Centre at their main site on Concession Rd in Cambridge, as well as at their North Dumfries Satellite Site in Ayr. Both Community Health Centres offer a wide variety of primary health care services to help acheive your health care goals. Our teams can also connect you with other community programs and services including specialist care and midwives. To access Community Health Centre services at either location you must be a registered patient.

What is a Community Health Centre?

A Community Health Centre (CHC) is a non-profit, publicly funded organization that provides primary health care from a team of doctors, nurse practitioners, nurses, registered dietitians, social workers and community health workers. The multidisciplinary team ensures the patient gets the right care, at the right time, delivered by the most appropriate provider. The focus of a CHC is on health promotion, illness prevention, and community development. For more information on Ontario’s CHC’s please click here.

What is a Nurse Practitioner?

A nurse practitioner (NP) is a registered nurse with advanced university education who provides personalized, quality health care to patients. Ontario nurse practitioners provide a full range of health care services to individuals, families and communities in a variety of settings including hospitals and community based clinics in cities and smaller towns in Ontario. They work in partnership with physicians, nurses and other health care professionals such as social workers, midwives, mental health professionals and pharmacists to keep you, your family and your community well.

  • A nurse practitioner RN (EC) has certification and the special skills needed to:
    • examine you
    • diagnose and treat common illnesses / injuries
    • prescribe certain medications
    • order certain lab tests, x-rays and ultrasound

 

Model of Care

Langs works with a shared model of care. As a new patient you will be assigned to a team that includes a physician and nurse practitioner. We work very hard to ensure our patients sees the most appropriate provider to deal with their health concerns. This means that sometimes you may see your Physician/Nurse Practitioner, or another Physician/Nurse Practitioner who has available time in their schedule. Choosing to see only the Physician is not an option. If your condition can be managed by another provider, that is who you will be scheduled to see.

How do I become a patient?

Langs Community Health Centre:
The Langs CHC provides service to the residents of the Cambridge community. Priority is given to those residents who don’t currently have a primary care provider. Individuals need to complete registration forms to become a patient. Call 519 653-1470 x 343 for more information.

North Dumfries Satellite Community Health Centre:
The North Dumfries CHC provides service to the residents of North Dumfries Township including Ayr, Roseville, Branchton, Clyde, Drumbo, New Dundee and Plattsville. Individuals need to complete registration forms to become a patient. Call 519 632-1229 x 2243 for more information.

Once eligibility is confirmed, patients are added to a wait list. Individuals are then invited to attend an intake session at their CHC where they will learn about the services offered and patient’s rights and responsibilities. Patients will be booked in for a ‘meet and greet appointment’ where they will meet and discuss their health care needs with a provider from their CHC.

How do I book an appointment once I am a patient?
  • You must have a booked appointment to see a provider. If other family members need care they must also have their own appointment.
  • Some same day appointments may be available. Please call first thing in the morning; phone lines may be busy so we thank you in advance for your patience.
  • Some appointments, such as prescription renewals and health reviews, can be pre-booked for a later date.
  • Langs wants you to see the right providers at the right time. Please be prepared to share the reason for your visit so staff can book the appropriate provider and length of time required for your appointment.
Allied Health Services

Langs works with varied allied health partners to provide needed care for patients who lack the resources to access these services. Limited chiropractic and physiotherapy services are available for patients with certain conditions. (i.e. low back pain). Please talk to your provider if this is a service you feel you could benefit from.

Langs is grateful for the support these professionals provide to our patients through the donation of their time and skills.

More Info / Patient Handbook

Please click here to access our Patient handbook to learn more about Langs and being a patient at one of our Community Health Centres.

Baby Friendly Initiative

The Baby-Friendly Initiative (BFI) is a global initiative started by the World Health Organization (WHO) and UNICEF. The goal of the BFI is to protect, promote and support breastfeeding, and to support informed decision-making about infant feeding.

Langs is pursuing BFI designation to better serve our patients and community. A health care organization that receives Baby-Friendly designation is known to encourage and help women to successfully breastfeed their babies. Baby-Friendly facilities educate and support pregnant women and their families to make informed infant feeding decisions.

Helpful Breastfeeding Resources and Links:

  • If you’re a patient of Langs or North Dumfries CHC:
    • Call during office hours and be connected with a trained breastfeeding expert (lactation consultant, nurse, nurse practitioner)
  • If you’re not a patient of Langs or North Dumfries CHC, or it is after hours:
    • Call the Telehealth Ontario 24/7 Breastfeeding Support Line 1-866-797-0007 TTY: 1-866-797-0007
  • Click here to access the Region of Waterloo website for more info on breastfeeding basics, supports and more.