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Accessibility

Langs AODA Statement of Commitment

Did you know?

  • About 1.85 million people in Ontario (that’s 15.5% of the population) have a disability.
  • 47.2% of people over the age of 65 have disabilities.
  • By 2026, as the population ages, it is estimated that 16 per cent of people in Canada will have a disability.
  • In any given year, one in five people in Canada experiences a mental health problem or mental illness.

Langs is committed to ensuring all members of our community have equal access to the services we provide. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act (AODA).

Langs has taken the following steps to respond to the needs of an accessible community:

  • Accessible Customer Service training for all Langs employees, students, volunteers and contractors.
  • A feedback process that allows all individuals the opportunity to provide input on how we have or have not met their needs; and
  • A multi-year accessibility plan (see below) describes how Langs will meet accessibility standards over the next five years.

 Please see our Accessibility Policies and Procedures below. Please contact us if you require the document in another format or have any questions.

Use of Assisted Devices Policy

Please click here for policy

Support Persons Policy

Please click here for policy

Notice of Disruptions in Service Procedures

Please click here for policy

Guide Dogs and Service Animals Policy

Please click here for policy

Communicating with People with Disability Policy

Please click here for policy

Accessibility for Participants with Disabilities Policy

Please click here for policy

Langs Multi-year Accessibility Plan

Please click here for policy