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Rights, Responsibilities and Privacy

Langs works hard to ensure that all participants, patients, volunteers and staff are treated with respect, and that personal health information is kept private, confidential and secure.

Please see below for links to the various policies and initiatives that support this work.

The purpose of the policies is to encourage behaviours on the part of participants, patients, staff, placement students and volunteers to build a healthy community.

Rights of all Participants, Patients, Staff, Placement Students and Volunteers

  • To be treated respectfully, fairly and with dignity.
  • To have individual differences respected which may include various ethnic, physical ability, psychological, spiritual,  language, family, gender, sexual orientation or cultural differences.
  • To feel safe and be free from any form of abuse and conscious or unconscious bias.
  • To feel accepted and included.
  • To express opinions and be heard in a manner that is open, honest and accepting.
  • To have privacy and confidentiality respected.
  • To know what is expected, acceptable behaviour and to know the consequences of unacceptable behaviour.
  • To receive the support of colleagues, participants, patients, the board of directors and the community.
  • To provide feedback on programs and services in the organization.

Responsibilities of all Participants, Patients, Staff, Placement Students and Volunteers

  • To be committed to fulfilling Langs’ vision, mission, principles and values.
  • To conduct themselves according to the Langs Ethics Policy.
  • To be committed to a holistic approach to health.
  • To be committed to attending appointments as directed to ensure continuity of care.
  • To be accountable for their actions and decisions.
  • To promote behaviour that ensures a safe environment.
  • To treat others with respect, fairness and dignity.
  • To not abuse the power invested in each of us.
  • To be punctual.
  • To inform the organization of the need to correct or change personal information.
  • To inform a supervisor of a breach in confidentiality of personal information.
  • To uphold the organization’s privacy policy and practices, ensuring confidentiality and the
    security of information.
  • To use email and social media in a respectful, inclusive, accessible and professional manner to inform employees of health and safety concerns.
  • To be committed to the holistic approach to health and wellness.

Please see our Rights, Responsibilities and Privacy Policies below.  Please contact us if you require the document in another format or have any questions.

Patient/Participant Privacy Statement

To access the Langs Privacy Statement for Patients and Participants please click here.

Participants, Staff and Volunteer Rights and Responsibilites

To access the Rights and Responsibilities Policy for Participants, Patients, Staff and Volunteers please click here.

Online Properties Privacy Policy

Please see the linked policy about cookies, log files, and related online properties. Click here to access.