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Social Work and Counselling

As a part of the holistic approach to your health care, Langs offers free, confidential counselling to individuals, couples and families, who meet eligibility requirements, and are wanting to improve their well-being.  Read “How Do I Access Counselling Services?” to see if you are eligible. 

We recognize that you often have existing coping skills and we want to help you build on your existing strengths to help you through whatever it is that you are struggling with right now.  Read “What Should I Expect from Counselling?” for additional information.

Langs’ Social Workers also offer a variety of workshops and groups.  Read “What Other Workshops and Groups are Offered?"

All of Langs' Social Workers are registered with the Ontario College of Social Workers and Social Service Workers which regulates the practice of Social Workers and Social Service Workers and promotes ethical, professional practice.  Langs also supports practicum opportunities for students in the Social Work and Counselling profession.  If you have any questions about Social Work services at Langs, please contact Kelly Conrad, Clinical Coordinator at 519-653-1470 ext 339.. 

If you need support right now, Read “Other Resources – What if I Need Help Now?"

How Do I Access Counselling Services?

Langs provides Counselling services to individuals, couples, families and groups. Currently, Social Workers support individuals, couples and families without EAP assistance as follows:

  • Patients of Langs Community Health Centre and the satellite CHC site at North Dumfries;
  • Patients of the Heritage Family Health Organization (FHO);
  • Patients of the Coronation Delta Medical Centre Family Health Organization (FHO);
  • The broader Langs catchment area and North Dumfries/Ayr catchment area and; and
  • Cambridge youth ages 6-24 through the Youth Wellness Hub as resources permit.
    • Youth 12 and over can attend without parents, if they wish
    • Parent (s) must attend the initial session for youth under 12 and custodial parents must consent to the service.

If you meet any of the above criteria, please call 519-653-1470 ext. 327

What Should I Expect from Counselling?

Our Counselling service includes:

  • Booked Single/Initial Session – competency-based therapy
  • Brief Intervention–(up to 4 sessions); and
  • Longer Term Intervention (up to 12 sessions) 

Research shows that about half of all people seeking counselling support achieve the expected outcome in one session, and that most significant change “ramps up” in the first two or three sessions.

Your counsellor will check in with you at your Single/Initial session to ensure that you have achieved enough gains to manage the situation that brought you to counselling.  You and your counsellor will decide if further sessions are needed. 

If you meet Langs’ criteria for service, you can re-refer.

What Other Workshops and Groups are Offered?


Langs offers a variety of Workshops to support people to achieve their best health and wellbeing. 

Please visit Programs and Services for specific programming and follow us on Twitter, Facebook and Instagram.

Langs offers a variety of videos to support people to achieve their best health and wellbeing.

Please visit: YouTubefor these video playlists:

  • Social work Services
  • The Science of Happiness

Please visit: for Food & Mood video playlist


Langs offers a variety of groups to support people to achieve their best health and wellbeing. 

Sleep Better – CBTInsomnia:

Utilizing the Cognitive Behaviour Therapy  approach to Insomnia this 6 session program will provide participants scientifically proven strategies to improve sleep. 

Kalm Kidz:

This program will provide a safe, fun and comfortable environment for participants, ages 10-12 to understand anxiety and develop and practice ways to self-regulate and self-calm.

Learning to Breathe

Based on the work of Dr. Patricia Broderick, Learning to Breathe is consider to be the gold standard in Evidence Based Programs supporting youth, ages 13-17 to cultivate emotion regulation, attention and performance

Improving Your Mood - CBT

Utilizing the Cognitive Behaviour Therapy “Mind over Mood” evidenced based workbook of Dr. Dennis Greenberger and Dr. Christine Padesky, Improving Your Mood will help participants change how they feel by changing how they think.  This 8 week program provides strategies to manage anxiety and depression.

Tolerance for Uncertainty

This 5 week virtual program will be offered through OTN.  Based on the workbook of Dr. Nagasawa, and the evidence-based practices of emotion-focused therapy, compassion and mindfulness-based interventions, this group will guide people to accept their feelings, tolerate distress and thrive, especially during this difficult period of time. 

Please visit Programs and Services  for specific programming and follow us on Twitter, Facebook and Instagram

Other Resources – What if I Need Help Now?

Here 24/7 provides Crisis Support at 1-844-437-3247

Kids Help Phone: 1-800-668-6868 or text CONNECT to 686868
Youth mental health support available 24/7.

Assaulted Women’s Helpline: 

  • TOLL-FREE: 1-866-863-0511
  • TOLL FREE TTY: 1-866-863-7868
  • #SAFE (#7233) on your Bell, Rogers, Fido or Telus Mobile

24-hour telephone and TTY crisis line for all women in Ontario who have experienced any form of abuse.

Seniors Safety Line: 1-866-299-1011
Provided by Elder Abuse Ontario, the Seniors Safety Line provides contact and referral information for local agencies across the province that can assist in cases of elder abuse.

FamilyCompassWR.ca is your first step to finding community-based services and supports for parents, youth and children in Waterloo Region.  https://www.familycompasswr.ca/en/index.aspx#  

Big White Wall: www.bigwhitewall.ca
Safe peer-to-peer mental health community that is accessible online 24/7. Free to all Ontarians aged 16+.

Bounce Back:  https://bouncebackontario.ca/ 

A free, guided self-help program that’s effective in helping people aged 15 and up who are experiencing mild-to-moderate anxiety or depression, or may be feeling low, stressed, worried, irritable or angry.

ConnexOntario: 1-866 -531-2600 or www.connexontario.ca 
Free and confidential health services information for people experiencing problems with alcohol and drugs, mental health and/or gambling. Available 24/7.

Good2Talk Helpline: 1-866-925-5454 or text GOOD2TALKON to 686868
Ontario’s 24/7 helpline for postsecondary students.

LGBT Youthline Ontario: 647-694-4275 + https://www.youthline.ca/ (chat, text and email currently available)
Ontario-wide peer-support for lesbian, gay bisexual, transgender, transsexual, two-spirited, queer and questioning young people.


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