Langs offers a Community Health Centre (CHC) at the main site on Concession Road in Cambridge, as well as at the North Dumfries Satellite Site in Ayr. Primary Health Care at Langs and North Dumfries focuses on meeting a person's physical, mental and social needs throughout their entire lifespan. This may include support for the prevention of illness, treatments and promoting good health practices. It also takes into consideration contributing factors and barriers that may impact a person’s health and well-being.
We are now accepting new patients
We understand that your time is valuable, and you may be unable to call during our clinic hours. Langs is pleased to provide a secure platform that allows patients at Langs and North Dumfries to book appointments online!
Please select the location of your provider below.
Unfortunately, the following appointment types ARE NOT available for online booking at this time:
Please note:
For urgent appointments, please call 519-653-1470 (Langs) or 519-632-1229 (North Dumfries).
If you require emergency care, please visit your nearest emergency department or call 911.
Health 811 - has resources, including a symptom checker to help you decide where to access care.
Urgent Care Ontario - available 24 hours a day, 7 days a week, online urgent care is available for those with a health card in Southwestern Ontario.
A Community Health Centre (CHC) is a non-profit, publicly funded organization that provides primary health care from a team of doctors, nurse practitioners, nurses, registered dietitians, social workers and community health workers. The multidisciplinary team ensures the patient gets the right care, at the right time, delivered by the most appropriate provider. The focus of a CHC is on health promotion, illness prevention, and community development.
Langs works with a shared model of care. As a new patient, you will be assigned to a team that includes a physician and nurse practitioner. We work very hard to ensure our patients see the most appropriate provider to deal with their health concerns. This means that sometimes you may see your Physician/Nurse Practitioner, or another Physician/Nurse Practitioner who has available time in their schedule. Choosing to see only the Physician is not an option. If your condition can be managed by another provider, that is who you will be scheduled to see.
A nurse practitioner (NP) is a registered nurse with advanced university education who provides personalized, quality health care to patients. Ontario nurse practitioners provide a full range of health care services to individuals, families and communities in a variety of settings including hospitals and community based clinics in cities and smaller towns in Ontario. They work in partnership with physicians, nurses and other health care professionals such as social workers, midwives, mental health professionals and pharmacists to keep you, your family and your community well.
NPs have the competency to diagnose, order and interpret diagnostic tests, prescribe all medications, and perform medical procedures. They work with individuals and families to manage illness or chronic conditions, prevent illness through health screening, and promote wellness through education and community resources. In essence, NPs bring together the medical knowledge needed to diagnose and treat illnesses with the values and skills of nursing.
Langs Community Health Centre & North Dumfries Community Health Centre (NDCHC):
Langs and NDCHC provide service to the residents of Cambridge and North Dumfries Township (Ayr, Roseville, Branchton, Clyde, Drumbo, New Dundee, and Plattsville). To become a patient, learn more here.
Appointment Booking
You must book an appointment to see a provider. If other family members need care they must also have their own appointment. Some appointments, such as prescription renewals and health reviews, can be pre-booked for a later date. Online Booking is available for most appointment types. Use the links above to pre-book an appointment.
Some urgent appointments may be available by calling in the morning; phone lines may be busy; thank you in advance for your patience. Langs wants you to see the right providers at the right time. Please be prepared to share the reason for your visit so staff can book the appropriate provider and length of time required for your appointment.
Patient Handbook
Please download the current Patient Handbook for your location.
North Dumfries CHC Patient Handbook
Demographic Information
Langs collects demographic data to provide us with a bigger picture of who we serve. It allows for better planning for services and care. Overall, our goal is to ensure our patients have access to the highest quality of care.
Langs Patient Demographic Information Brochure
Langs works with varied allied health partners to provide needed care for patients who lack the resources to access these services. Please talk to your provider to discuss what is available to you.
Langs is grateful for the support these professionals provide to our patients through the donation of their time and skills.
Outreach
Langs provides comprehensive outreach support across multiple sites, offering primary care, social work, and assistance from dedicated outreach workers. These services include health care and system navigation to help individuals access health and community resources. Outreach is designed for people who are experiencing homelessness or insecure housing. This team is dedicated to ensuring equity and access while being innovative in their approach to care. Learn more.
Clinics
We provide specialized care to support the health and well-being of our community. Our teams offer welcoming, inclusive services for people at different stages of life. Visit our Clinics page to learn more.
ConnectMyHealth is a digital health solution that provides patients with an online, single-access channel to view their health records from participating hospitals in the Ontario Health West Region for free.
ConnectMyHealth is a secure web-based tool and there is no app to download. Visit their site to register today.
